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SprinxCRM Free Edition 6.2.6 download by Sprinx Systems, LLC
... relationships, business opportunities, orders, sales activities, marketing campaigns, planning, reporting and more can be handled by SprinxCRM ... Microsoft Outlook. SprinxCRM is fully Web based. New Call Center features simplify lead transfer from Call Center ...
type: Freeware
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categories: CRM, SprinxCRM Free Edition, CRM4Outlook, CRM solution, Customer Relationship Management, Registration, Download, CRM, Contanct, Business, Application, Freeware |
 
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ErlangXLS 1.0 download by CC-Logic
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas ... because unlike Erlang, they take into account abandoned calls. ...
type: Freeware
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categories: Call Center Planning, Call Center Staffing, Call Center Occupation, Service Level, Erlang C, Erlang B, Average Speed of Answer |
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