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Navigation: Home
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\ Helpdesk & Remote PC \ Razordesk Personal Edition
Razordesk Personal Edition3.2.00 by Blue Tang Web Systems Ltd |
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Vista Forum - Support, Tips & Tricks, Drivers |
Software Description:
With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track “help requests” and "faults", keep people informed, get notified of changes, generate reports, maintain contractual obligations and much more. Razordesk can even produce headed itemized time sheets to accurately bill your customers effort according to their support contract. If you prefer to host the system using your own Windows web server we offer a range of packages, from the Razordesk Personal Edition to the Enterprise Edition Licensing is based on the number of seats or 'concurrent logins'. Simply buy extra licenses as and when you need. Installation takes just minutes, all you need is a Windows IIS web server. Razordesk comes with its own embedded database system. All self-installed packages include free 30 days support to cover installation. Optionally purchase Extended on-line Support and, for larger installations, a fully outsourced Premium Support solution whereby we manage your Razordesk remotely via Terminal Services. The extra support packages offer hot fixes and discounts on new features as and when they come available. Purchase optional extras for your Razordesk. Inbound Email Integration allows your key clients to communicate with the portal via email. The Charting option adds useful informative graphs at key locations; lets you see at an instant how well you are performing. Test drive a Live Demo at demo.razordesk.com Razordesk is so much more than just another helpdesk. ...
type: Freeware
Download Razordesk Personal Editioncategories: razordesk, helpdesk, ticketing system, support, crm, trouble ticket, customer support, technical support Add to Download Basket |
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| Software Info | |
| Released: | July 01, 2008 |
| Filesize: | 66.12 MB |
| Language: | English |
| Platform: | Windows2000, WinXP, Windows2003 |
| Requirements: | IIS 5/6, Dot Net Framework 2.0 or higher |
| Install | Install Only |
| Add Your Review or Windows Vista Compatibily Report |
Razordesk Personal Edition- Releases History |
| Software: | Razordesk Personal Edition 3.2.00 |
| Date Released: | Jul 1, 2008 |
| Status: | Major Update |
| Release Notes: | Now with built-in database, all you need is a Windows web server. Razordesk Enterprise 30 day free trial |
| Software: | Razordesk Personal Edition 3.1.11-3U |
| Date Released: | Dec 16, 2007 |
| Status: | Minor Update |
| Release Notes: | Improved mullti-lingual support and more flexible inbound email capababilities. |
| Software: | Razordesk Personal Edition 3.1.10 |
| Date Released: | Oct 23, 2006 |
| Status: | Minor Update |
| Release Notes: | Addition of an alternative user interface suitable for embedding in public wrebsite. Better reports and other functional improvements and bug fixes. |
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