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Navigation: Home \ Network & Internet \ Other \ SmarterTrack

SmarterTrack

 14.1.7422   by SmarterTools Inc.

Vista Compatible
Software Description:
... portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base.

Fully integrated brand support enables companies to increase brand recognition, yet provides the flexibility to share resources and agents for greater efficiency. ... Download SmarterTrack


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Software Info
Best Vista Download periodically updates pricing and software information of SmarterTrack full version from the publisher, but some information may be out-of-date. You should confirm all information.
Software piracy is theft, using crack, warez passwords, patches, serial numbers, registration codes, key generator, keymaker or keygen for SmarterTrack license key is illegal and prevent future development of SmarterTrack. Download links are directly from our mirrors or publisher's website, SmarterTrack torrent files or shared files from rapidshare, yousendit or megaupload are not allowed!
Released: April 28, 2020
Filesize: 32.10 MB
Platform: Windows XP, Windows Vista, Windows Vista x64, Windows 7, Windows 7 x64, Windows 8, Windows 8 x64, Windows 10, Windows 10 x64
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SmarterTrack

- Releases History
Software: SmarterTrack 14.1.7422
Date Released: Apr 28, 2020
Status: New Release
Release Notes: Fixed: "This ticket could not be transferred since it does not meet its closing requirements" error shows in unexpected scenarios.
Fixed: A rare MySQL error of "Failed to open the referenced table 'st_KBArticles'" that prevented successful upgrades.
Fixed: Call logs that do not contain a phone number do not appear in the User Details window or Call Log list and cannot be deleted.
Fixed: During a ticket reply, certain formatting of hyperlinks and inline images could cause the hyperlink to be removed and the text below to be hyperlinked with a URL that downloads the image.
Software: SmarterTrack 14.1.7265
Date Released: Nov 25, 2019
Status: New Release
Release Notes: Added: A "User Comment" label on comments on user accounts so it's easier to distinguish a user comment from a ticket comment.
Added: When creating a Community thread, the Tab key will move the cursor from the title to thread body.
Changed: A visitor's browser/machine header detail is permanently preserved on live chats.
Changed: The ticket’s Take button now has a dropdown to allow "Take and Reply" options.
Software: SmarterTrack 14.1.7219
Date Released: Oct 8, 2019
Status: New Release
Release Notes: Fixed: Cannot transfer tickets between connected SmarterTrack servers.
Fixed: Custom Report Item chart drop-down list showing variables instead of the translated words.
Fixed: In the Community, when viewing the Moderate or Banned tab, the Mark All as Read action is still visible.
Fixed: Specific reports break when adding them as a Custom Report Items.


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