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Navigation: Home
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HelpDesk11.14.9326.23382 by JitBit Software |
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Software Description:
... a robust ticketing system designed to streamline customer support and enhance team collaboration. With its intuitive interface, users can easily manage inquiries, track issues, and automate repetitive tasks. The software offers powerful reporting tools, customizable workflows, and seamless integration with popular platforms, ensuring a tailored experience for any business. Its focus on efficiency and user-friendliness makes HelpDesk an ideal solution for organizati ... ...
type: Trialware ($2199.00)
Download HelpDeskcategories: HelpDesk, download HelpDesk, HelpDesk free download, ticket system, email notification, customer service, customer, notify, notifier, assign Add to Download Basket Report virus or spyware |
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| Software Info | |
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Best Vista Download periodically updates pricing and software information of HelpDesk full version from the publisher,
but some information may be out-of-date. You should confirm all information. Software piracy is theft, using crack, warez passwords, patches, serial numbers, registration codes, key generator, keymaker or keygen for HelpDesk license key is illegal and prevent future development of HelpDesk. Download links are directly from our mirrors or publisher's website, HelpDesk torrent files or shared files from rapidshare, yousendit or megaupload are not allowed! |
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| Released: | July 14, 2025 |
| Filesize: | 26.40 MB |
| Platform: | Windows 11, Windows Server 2019, Windows Server 2016, Windows 10 32/64 bit, Windows Server 2012 R2, Windows Server 2012, Windows 2008 R2, Windows 2008 32/64 bit, Windows 8 32/64 bit, Windows 7 32/64 bit, Windows Vista |
| Install | Instal And Uninstall |
| Add Your Review or Windows Vista Compatibility Report |
HelpDesk- Releases History |
| Software: | HelpDesk 11.14.9326.2 |
| Date Released: | Jul 14, 2025 |
| Status: | New Release |
| Release Notes: | Improvements and new features: AI support in the live chat widget (enable under in Admin - AI) API/CustomFields now includes selection options for Selection combo and Multiselect fields Improved password reset link expiration flow Added retry logic to "S3 File Exists" for better reliability Performance Enhancements: Major SQL performance improvements for grid, especially when sorted by custom fields, faster permission checks, etc Improved parameterization strategy for better SQL Server count prediction UI/UX Improvements: Redesigned outdated support chat widget Preserving checkboxes in ticket body when editing a ticket Improved "Live" badge reliability when customer is in the live chat widget Fixed priority/status selectors in Summary report Bug Fixes: Fixed files rendering on new reply in widget Fixed bug with "Select all tickets not on screen" not applying category filter sometimes Fixed increment logic for invalid login attempts in session management More fixes for SAML authentication by secondary email Don't show deactivated techs in the techs report API Improvements: Proper response codes when ticket cannot be closed, updating user not found, parent ticket not found etc Enhanced error handling and response messaging System Updates: Migrated to AWS SDK v4 Upgraded NuGets packages Added ORM concurrency fixes in Speed report Code Quality Improvements: Various readability improvements, unit tests and code cleanups Fixed broken links in documentation and added missing articles |
| Software: | HelpDesk 11.10.9250.1 |
| Date Released: | Apr 29, 2025 |
| Status: | New Release |
| Release Notes: | Improvements and new features: Added ticket "pin to top" functionality Added "Sign in with Microsoft Account" OAuth support (zero-config, similar to Sign in with Google) Implemented SCIM 2.0 support for user provisioning/deprovisioning Added ability to select categories for MS Teams integration Added "single logout" SAML support (signing out of Helpdesk also signs out of SAML IdP) UI/UX Improvements: Updated "days/hrs/mins ago" to show smarter time formats: "X ago" (less than 5 hrs), "Today at HH:MM", "Yesterday at HH:MM", or full date Added backdrop blur effect for dropdown menus and modals Improved contrast-fixer in dark theme for better readability of user emails Fixed layout issues in Firefox and Chrome (removed ugly outline in Firefox, fixed margin in idea comment box) Allow setting due date in the past (with confirmation dialog) Performance Enhancements: Eliminated jQuery UI dependency for faster page loads Added cache-control for static files to improve performance SQL performance: added WITH(NOLOCK) to some frequently accessed queries where dirty reads are acceptable Several database optimizations Security Updates: Added basic outbound antispam protection Fixed potential XSS vulnerability when creating custom priorities Prevented data leakage in companies autosuggest for managers in summary reports Eased some overly strict spam patterns API Improvements: Fixed API/UpdateAsset for "type" and "supplier" fields Fixed displaying "LastUpdatedByUser" in Api/Tickets Fixed SetCustomFieldForUser API method Implemented case-insensitive JSON-to-parameter binding in API Bug Fixes: Fixed Azure OpenAI integration (requires re-setup in Admin - AI) Fixed priority name display in Hebrew Fixed sending WhatsApp messages with no attachments sometimes failing Fixed ticket-priority coloring after changing it Fixed IP address filter not working for KB homepage for anonymous users |
| Software: | HelpDesk 11.9.9224.38 |
| Date Released: | Apr 3, 2025 |
| Status: | New Release |
| Release Notes: | Important timezone fix for Windows (Linux and macOS were fine) |
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