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HelpDesk11.10.9250.18675 by JitBit Software |
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Software Description:
HelpDesk by JitBit Software is a robust ticketing system designed to streamline customer support and enhance team collaboration. With its intuitive interface, users can easily manage inquiries, track issues, and automate repetitive tasks. The software offers powerful reporting tools, customizable workflows, and seamless integration with popular platforms, ensuring a tailored experience for any business. Its focus on efficiency and user-friendliness makes HelpDesk an ideal solution for organizati ... ...
type: Trialware
Download HelpDeskcategories: HelpDesk, download HelpDesk, HelpDesk free download, ticket system, email notification, customer service, customer, notify, notifier, assign Add to Download Basket Report virus or spyware |
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| Software Info | |
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Best Vista Download periodically updates pricing and software information of HelpDesk full version from the publisher,
but some information may be out-of-date. You should confirm all information. Software piracy is theft, using crack, warez passwords, patches, serial numbers, registration codes, key generator, keymaker or keygen for HelpDesk license key is illegal and prevent future development of HelpDesk. Download links are directly from our mirrors or publisher's website, HelpDesk torrent files or shared files from rapidshare, yousendit or megaupload are not allowed! |
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| Released: | April 29, 2025 |
| Filesize: | 25.80 MB |
| Platform: | Windows 11, Windows Server 2019, Windows Server 2016, Windows 10 32/64 bit, Windows Server 2012 R2, Windows Server 2012, Windows 2008 R2, Windows 2008 32/64 bit, Windows 8 32/64 bit, Windows 7 32/64 bit, Windows Vista |
| Install | Instal And Uninstall |
| Add Your Review or Windows Vista Compatibility Report |
HelpDesk- Releases History |
| Software: | HelpDesk 11.10.9250.1 |
| Date Released: | Apr 29, 2025 |
| Status: | New Release |
| Release Notes: | Improvements and new features: Added ticket "pin to top" functionality Added "Sign in with Microsoft Account" OAuth support (zero-config, similar to Sign in with Google) Implemented SCIM 2.0 support for user provisioning/deprovisioning Added ability to select categories for MS Teams integration Added "single logout" SAML support (signing out of Helpdesk also signs out of SAML IdP) UI/UX Improvements: Updated "days/hrs/mins ago" to show smarter time formats: "X ago" (less than 5 hrs), "Today at HH:MM", "Yesterday at HH:MM", or full date Added backdrop blur effect for dropdown menus and modals Improved contrast-fixer in dark theme for better readability of user emails Fixed layout issues in Firefox and Chrome (removed ugly outline in Firefox, fixed margin in idea comment box) Allow setting due date in the past (with confirmation dialog) Performance Enhancements: Eliminated jQuery UI dependency for faster page loads Added cache-control for static files to improve performance SQL performance: added WITH(NOLOCK) to some frequently accessed queries where dirty reads are acceptable Several database optimizations Security Updates: Added basic outbound antispam protection Fixed potential XSS vulnerability when creating custom priorities Prevented data leakage in companies autosuggest for managers in summary reports Eased some overly strict spam patterns API Improvements: Fixed API/UpdateAsset for "type" and "supplier" fields Fixed displaying "LastUpdatedByUser" in Api/Tickets Fixed SetCustomFieldForUser API method Implemented case-insensitive JSON-to-parameter binding in API Bug Fixes: Fixed Azure OpenAI integration (requires re-setup in Admin - AI) Fixed priority name display in Hebrew Fixed sending WhatsApp messages with no attachments sometimes failing Fixed ticket-priority coloring after changing it Fixed IP address filter not working for KB homepage for anonymous users |
| Software: | HelpDesk 11.9.9224.38 |
| Date Released: | Apr 3, 2025 |
| Status: | New Release |
| Release Notes: | Important timezone fix for Windows (Linux and macOS were fine) |
| Software: | HelpDesk 11.6.9161.20 |
| Date Released: | Jan 30, 2025 |
| Status: | New Release |
| Release Notes: | Improvements and new features: Ideas forum: admins can now see who upvoted an idea Made "Time-spent" clickable to open time spent log, with improved stop timer icon Added closeDate to API /UpdateTicket endpoint UI/UX Improvements: Improved grid layout with adjusted padding Added visual gaps between saved filters Enhanced company field selection with dynamic loading in user and asset editing Improved similar KB results design on the new ticket page Fixed GPT popup layout issues Bug Fixes: Fixed on-premise users getting authentication prompts when opening tickets Fixed changing status to "In progress" from custom status via API Fixed "more" button in grid tags list Fixed empty "show original email" for plain text only messages Fixed confusing empty menu when filtering by tag with no results Performance Enhancements: Multiple performance improvements in datetime handling and list operations Reduced CSS size by 11KB through plugin optimization System Updates: Improved validation for date ranges in grid Disabled interactive checkboxes for closed tickets Improved WhatsApp image downloading |
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